News
ARTSYSTEMS CUSTOMER NEWSLETTER
Welcome to the Artsystems Newsletter, Number 17.
New
Version 2.7.6 Update Now Available!
By Popular request, we have added the following new features:
Artsystems
GalleryPro, Studio, and Collections users can now:
- Utilize
new Avery
5871 (business-card-size wall label) standard reports
(with and without retail price displayed), and new Edition
Summary report (GalleryPro and Studio).
- Utilize
standard Work Reports and Transaction
Document layouts that have been reviewed and made more
consistent when appropriate.
- Perform
View Set Queries including Current Owner field (GalleryPro
and Studio only). A new Current tab has been added to the Works
View Set window allowing for searching of works by current owner
or the exclusion of a current owner.
- Benefit
from improved performance of multiple features.
Visit
our Updates Page for a more comprehensive
and detailed list of enhancements for each version of Artsystems
software.
Free
Artsystems software updates are available to current Software Maintenance
subscribers for download on the Web. Please email Artsystems Support
or call 212 620 5500 ext. 2 for access. Updates are also available
on CD for a charge of $25 plus shipping.
Non-subscribers
may download an update for the cost of a support incident ($150)
plus $100 per computer license by contacting Sales
(212 620 5500 x1).
(top)
Tip
o' the Month
A feature recently refined and updated in v2.7.6, you can set Artsystems software to
automatically format foreign postal addresses. Please check out
our enhanced instructions for this feature, print them out, and
slip in your User Guide (not included in previous User Guides).
Click the version you would like to download: Postal
Formats (Word), Postal
Formats (Acrobat). Check out and bookmark these resources to
see which format is correct for each country: HTML
list, Acrobat
(PDF) list.
(top)
Tip
o' the Century
Back
it up! Few experiences are as heartbreaking as losing hours,
days, or months of work from a hard drive crash, other computer
malfunction, or human error such as from overwriting or deleting
files accidentally. Of course, we realize computers fail and people
make mistakes, but the impact of lost computer files can be great
— still, only as great as the amount of work recorded since
the last backup.
The more we use computers the more likely we are to have already
learned this lesson one way or another. But our experiences have
shown that many people have not had the 'benefit' of this opportunity,
and do not make appropriate provisions. That said, we cannot
possibly recommend strongly enough (without seeming weirdly
obsessed) that regularly scheduled backups must be made of
important Artsystems data, correspondence, image files — whatever
needs to be kept safe if and when something nasty happens.
A good overview of backup strategies can be found here.
For user convenience, Artsystems software includes a feature that
will create a single consolidated backup file that can, if desired,
include images and corresponence as well as your Artsystems data.
But this file, along with copies of other important files, must
still be copied off of your computer to an external medium such
as digital tape, CD, DVD, Zip disk, additional hard drive, online
service, etc.
A
couple of other things to consider: 1) Confirm regularly that your
backups are actually successful. 2) If you have space on a server
for all your important files and don't want to go to the trouble
to back up each computer on the network, store it all on your server
and back it up from there. Just make sure you copy to the server
work stored on a laptop at the first opportunity, and backup this
or any computer not on the network in an alternate fashion in the
meantime.
(top)
Online Training Seminars
Get the most from Artsystems Software by enrolling in any of our
next Online Training
Seminars.
Hundreds of Artsystems users have already graduated. Our seminars
are conducted via a Web connection and telephone conference call— students can see the trainer's desktop live in a Web browser
and ask questions within a small group of two to four students.
Each
seminar is 2 hours long and is priced at $150 (except the 1-hour/$75 Web Manager seminar).
For the most comprehensive GalleryPro training, take all five GalleryPro seminars
for only $500.
Visit
our Training Schedule page for class
details.
If
you would like to sign up for any of our scheduled or online seminars
or individual training please email Sales
or call 212 620 5500 x1 for a reservation. Payment is due in
full and in advance in order to reserve place. Class tuition
is not refundable unless reservation is cancelled at least seven
days prior to the session.
(top)
Artsystems
Career Opportunities
Do you know of anyone — a friend or colleague perhaps —
who has gallery experience, good computer skills, a love of helping
people, and is looking for a career opportunty that pays well with
excellent benefits in a fast-growing and successful company with
a friendly and professional environment? If so, please send them
our way.
We have an immediate need for Sales Account Representatives
in New York City. And as we release
our Mac versions and additional new products soon, we're going to
need more good people to join our team of Customer Support Representatives.
If you know of anyone in who could be a good candidate and might
be interested, please send them to: www.artsystems.com/company/careers.htm
for details.
Thanks, we really appreciate it.
(top)
You can access answers to Frequently Asked Questions, both
of the 'How-to' and 'Common
Problems' varieties. Go there for step-by-step instructions
for a mail-merge, an export to your Palm Pilot, backing up your
database, and more. Here you can also find quick fixes to error
messages or a few common user problems. Problem not listed? Then
fill out our on-line support form
for fastest service.
(top)
Thanks
for visiting the Artsystems Customer Newsletter!
|
